Privacy Policy

Effective Date: August 15, 2025

Archway Ventures LLC, doing business as Chasing Homestays (“Archway,” “CHM,” “we,” “our,” or “us”), respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, and share personal information from:

Guests booking or staying in properties we manage.
Property owners using our management services.
Prospective clients who interact with our sales and marketing (including text messaging and email).

This Policy applies to our websites (archwayventures.com and chasinghomestays.com), booking forms, marketing forms, SMS messages, emails, and any other services we provide (collectively, the “Services”).

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

1. Information We Collect

We collect the following types of information:

Contact Information: Name, email address, phone number, mailing address.
Property Information: Address, details about your rental, photos, and listing performance data.
Booking Information: Dates, guest count, rates, and preferences.
Payment Information: Only as necessary to process transactions (handled via secure third-party processors).
Communications: Emails, text messages, and call recordings when interacting with us.
Technical Data: IP address, browser type, device ID, and usage activity on our websites.

2. How We Collect Information

Directly from you: When you fill out a form, call us, send us an email, or book a service.
Automatically: Through cookies, tracking pixels, and similar technologies.
From third parties: Such as property listing platforms (e.g., Airbnb, VRBO) and lead partners.

3. How We Use Information

We use your information to:

Provide and manage property rental services.
Send booking confirmations, check-in instructions, and service updates.
Respond to inquiries and customer support requests.
Conduct property performance reviews and consultations.
Send marketing offers with your consent.
Improve our websites and services.

4. Text Messaging & A2P Compliance

By submitting your phone number through our forms, you expressly consent to receive SMS messages from Archway Ventures LLC and/or Chasing Homestays.

Messages may include appointment reminders, booking updates, or promotional offers.
Message frequency varies.
Message and data rates may apply.
You can opt out at any time by replying STOP. Reply HELP for help.

5. How We Share Information

We may share your information:

With service providers (e.g., cleaners, photographers, marketing vendors) who need it to perform their work.
With property booking platforms to manage reservations.
When required by law or to protect our legal rights.
In connection with a business transaction (e.g., merger, sale, or acquisition).

We do not sell your personal information to third parties.

6. Data Retention

We keep your personal information for as long as necessary to provide services, fulfill legal obligations, and resolve disputes.

7. Security

We use industry-standard measures to protect your data, but no system is 100% secure.

8. Your Rights

Depending on your location, you may have rights to:

Access the data we hold about you.
Request corrections or deletion.
Opt out of certain processing, including marketing communications.

To exercise your rights, contact us using the details below.

9. Children’s Privacy

We do not knowingly collect information from individuals under the age of 18.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our websites.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

Archway Ventures LLC / Chasing Homestays
Email: team@str-growth.com
Phone: (209) 768 8987
Mail: 1977 billie branch rd, New Concord KY 42076 USA